Customer Testimonials
It was clean and friendly The service was spot on Vehicle was serviced in the time it was promised
Quick service, gave me some recommendations, and washed my car after the service was done
Quick check in and vehicle was complete in a timely manner. Max communicated with updates often.
Made reservation. Came to service and was professionally greeted. Excellent service was provided. Very pleased.
Very communities and didn't pressure us at all. Answered all our questions Great experience all around
Great customer service, and friendly staff. I like that I can always schedule an appointment within a week.
Joe Medina was so great to work with! Highly recommend Findlay Kia for your car needs!
Awesome customer service, very wonderful & welcoming staff. Thank you so much for what you guys do.
Easy, quick, friendly Max was great - very friendly. Booking was easy and service was quick.
It was a good experience. The only thing is that after the deal was made it took a really long time to wrap things up.
This was my 1st time for service for my new car. Joshua was great. Very helpful.
Polite and helpful and timely Offered Uber if required but not needed as service was done in good time-happy!
Quick and easy... Music in dealership way too loud though and glad to get out!
It was quick and efficient and I was completely satisfied with the experience. That's why I always come back.
quick, efficient and helpful gave recommendations for the car Lyft ride was convenient, i didnt have to wait at KIa
Bought a used car from a used dealership. Minute I took it off the lot the engine stopped. Realized it was still under warranty cause it was only 130,000 miles. Jose check to see if my warranty was valid. And it was. So happy you don't know what I would've done without him. I couldn't have afford to pay $3000 for your new engine, the way that the other people wanted me too. He helped me solve a horrible situation that I was in. Very thankful to him.
Héctor and Curtis were incredible and made this experience a great one. I'm good thanks
Very informative, easy, and stress free John helped make us feel comfortable and didn't put us under any pressure, which made the experience at Findlay Kia amazing
They resolved my service issue did it faster than I expected. They also got me checked in quickly so I could get on my way when I drop my car off.
My experience with Tony was absolutely wonderful. He is a true professional. He was kind and he was understanding and most importantly he was very knowledgeable. The car was returned when promised and everything was done as promised.
Both times I've been there. I've been great experiences. All text were very knowledgeable and helpful.
Must find a way to speed up the process. Or provide credits for Uber. Waiting 4 hrs is crazy
Ofer a nice confortabil room for waiting and providing coffee and tea or snacks , good to get updates during the service …
Joseph was awesome! Great customer service & straight to the point! I would highly recommend this location!
They thoroughly explained the issue with my vehicle, provided regular updates along the way, and completed the repair professionally. I am very satisfied with the service.
Good Tried duplicate the problem I was having and they couldn't, lil fustrating But the tried
Carlos was a great help in getting my car serviced and keeping me up to date.
Good people to work with My Telluride was washed and done before scheduled time?? Would definitely recommend ??
Great servicr Great service, friendly and very helpfull Great service, great customer service. Very helpful, explain the service and gave us great recommendations. Max is very curious and helpful
Very professional transaction. Knowledgable staff, John was very patient and explained the features of the vehicle completely.
Findlay kia was great to work with when the vehicle went wanted wasn't ready they found us the same one and made it right even after the extra week plus that it took we were happy and our sales guy Marco was there every step of the way making it right and seeing it through
They are always friendly and efficient. They aren’t pushy with the service upsells either.
Very helpful and informative thru the process Explained and answered all questions that were asked.
They refuse to return phone calls And the service manager refuses to return phone calls
Kind, quick service, communication good Friendly, answered my question in a helpful way, great customer service
Great communication and service from start to finish. Car is good as new. I will definitely be back.
Great service ………….. would Great service from start to finish, professional staff, quality work, and excellent communication throughout..
Had to bring in my Kia for a recall. Joshua was a big help and taking care of everything and very thorough to make sure everything was OK.
Great customer service Great customer service and attentive to my needs. Clearly expressed the steps of the recall.
I went to Findlay Kia for a routine service. The rep was friendly and competent. The service was completed in a little over an hour. The car was washed. Very good experience.
Constant feedback on the progress of the car and pictures to show what they are working on. Great, friendly customer service.
Justin was extremely helpful Justin did an outstanding job. He was very helpful diligent and continually checked in and kept me updated.
My service advisor was Joshua Youngblood. He was excellent 5 Joshua is very professional, considerate, service oriented, and super nice!
My service rep was great. I had to wait too long for an oil change. I had an appointment at four pm. My car was finally ready at 5:45 pm...
I had an appointnent at 800 am. I arrived at 750 am. Unfortunately the person I requested and had already changed appointments to have was not there. Noone even came to my car until 820. Then, upon doing the orders, I was told the car would be ready at 11, then i was asked if I was staying, i said yes and he said, good we'll keep the car and get everything done and it will be ready around 2. I asked where Jose was since my appointment was with him. I was told they had someone quit, so they had to change schedules ... Read More DealerRater - Jun 4, 2026
Great and we love Kia We have always had a great relationship with Kia dealership and its great customer service department. Thank you for our Service representative Justin!!! And Josh they are the Best A-1
They are always polite and accommodating. They explain the service needed in easy to understand language and give options.
Excellent customer service. Very easy to schedule an appointment. They got me in the following day.
Everything was good. Joshua was very helpful and the service at the dealership was great.
Took my car to start service quickly. But I thought it took a little longer than it should have!
Quick easy to the point. Great experience, great people! Kennedy was great from the start. I needed to do most of my process remote he answered all of my questions, responded promptly and was willing to work with what worked best for me. Made sure I had the information I needed and handled the transition with respect and kindness. Gerald was also amazing making time to call me, answer questions I had and listen to my feedback and needs as a buyer. The team was considerate of my position and took that into account when structuring deal terms that felt ... Read More DealerRater - Jun 3, 2026
The dealership was very low pressure and extremely helpful. They helped me get the exact car I wanted, going out of their way to inventory trade and get me driving away. Austin was amazing.
Hard to fix issue but the team found the issue and fixed. Great service team!
Clean and quick They care about your satisfaction and doing a job right the first time.
In spent money & out Pppppp ppppp jjjj vvvv daddy ffff eeee Uuu uuu ttt
I was in and out within an hour. Fastest service I've received. Very friendly and great customer service
Great experience. Thanks for all your help Great experience. Thanks for all your help. I had many good interactions with your staff.
It was amazing. They were very helpful and I found exactly what I was looking for. I would definitely recommend to friends and family
Overall very pleasant. Everyone seems happy to be there and the customer service is great and welcoming
I was very impressed for the first time. Joshua was wonderful and sincere. I was not raked for the first time in my life. I'm a little more confident to come back to the dealership.
Everyone is always really nice and professional. I like when they provide donuts and coffee. I like that they pre schedule appts for me.
Great service and communication. Always a good experience with staff and fair prices. Love the coffee and snacks
made an appointment to have my A/C repaired. not with-in my window they required 3-days. so I only did the recalls But, when I got my car back. It was damaged, it received a scratch and a dent. I guess I'm black listed now because . They ignored my inquiry to the incident or responsibility. best wishes.
La atención fue muy rápida al momento de llegar y en un momento ya estaba trabajando en mi carro
Friendly staff and helpful Karen, Kennedy, Josh, Curtis, and Kekoa helped me out tremendously throughout my purchase
Great, fast and took care of everything I needed The service was great, was in and out in no time.
Max was ok but unfair billing policy. I came in to have FOB reconnected. I was charged $219 for analysis…basically to see if FOB wasn’t connected. It’s as if I went in for a flat tire, and was charged $219 by KIA - for agreeing with what I said I needed. Reconnecting a FOB should be free. So no, I don’t plan on returning anytime soon. Deceptive practices. I may write a YELP review next.
Carlos was fantastic to work with! He was very helpful, genuinely cared about his customers, and kept me informed every step of the way with timely updates. Thank you for the excellent service!
I pulled up and was seen right away. Jonathan was very attentive and was able to help me with the service that I had scheduled. I also appreciate the cleanliness of the waiting area, including snack opportunities.
Kennedy was awesome and would definitely refer him to others. This was the 3rd Kia I bought from Findlay Kia and will continue to do so in the future.
Very profeffesional, and work was done in a timely maner. The place was clean and neat.
Very seamless and quick It was a good experience, easy and seamless, it was fast like it usually is
Helped me get everything figured out for my car, great service and was super communicative throughout the process.
Come for the looks, stay for the tech and service! My Kia Seltos is stunning, but the high-tech app, effortless drive, and stellar dealership care completely won me over. Total game-changer! 🚙 ✨
Clean and respectable location. However, was kept waiting for an extended period of time before being attended to. Otherwise pleasant experience.
They made a mistake but definitely made up for it. Throughout the process I felt very well take care of.
I was beyond completely satisfied. The team I feel went above and beyond to make sure that this potentially devastating repair was covered, and not only did this incredible task, but also as a final surprise, I did not even need to pay for the diagnostic exam. I'm not one for brand loyalty in this day and age, as corporations always put their bottom-line agenda above any form of customer service, but I'm frankly, in a strange way, proud that I chose Kia after seeing how well they have honored their old warranties, and truly very grateful for ... Read More DealerRater - May 29, 2026
1 Joshua was great Good bye stop Stop stop stop stop stop stop stop stop bugging me. Me. Me.
Very good My experience was good , my car was in and out in reasonable time. The bills was fair
My experience was very good. They got me in and out as fast as possible. They didn't force me to get extra work done
I had an appointment I was welcomed with friendly staff. The lobby had refreshments and place to sit with phone charging, my car was washed and oil changed and Carols did the paperwork everything was good ??
Good communication and love the uber vouchers while car is in service. Free coffee and water in lobby is a nice touch.
Ease of appointment. Promptly greeted by KIA staff.. And reasonable cost for services. Thank you Kia Findlay
Easy and friendly with no pressure and they really take care of you. Quality service and it's a comfortable wait!
I have leased my car, purchased my car, and have gotten all of my service work from this dealership. My service was completed as scheduled and faster than expected.
Sales staff were very personable. Kekoa was our sales person and he bent over backwards to accommodate us.
Had to check engine light, turned out to be under warranty for the catalytic converter covered under warranty
I am very happy with the service of Findlay. I have had a Kia for over 10 years.
Austin was great he was able to get me a fair price and made the process smooth
Providing Enough professional technician that is convenience and save time . Need more space waiting area for service.
My dealer was very attentive professional and most importantly patient . The manager was also helpful inn answering questions. My dealer also helped me with several questions including helping me retrieve my personal belongings from my trade in vehicle. The manager Tank also assisted tremendously with numbers , credit questions. I really appreciate the patience from everyone involved. I truly recommend this dealership to everyone.
This is the second time I bought a car from Kian Findlay. Joe M. (Sales) was super communicative throughout the process. Kia Findlay does a great job with pricing their lease and finance deals. I will definitely return for another purchase.
The dealer took their time diagnosing my car to ensure everything was fixed correctly. The dealer also provided me a ride home while the work was getting done.
Justin Mize name not recognized. My service writer was Carlos Quinones who did great. Clearly swamped with work, but handled it fine. 5.
Joshua was a very good service representative.He handled my calls.He took care of my needs.He answered all of my questions.I would definitely like to do business with him again if I ever need service.
They treated me like family and found the perfect vehicle for me! A pleasant experience from beginning to end.
The staff was very easy to work with and was completed in a timely manner.
Mr Hunter was a professional. The usual back and forth negotiation was not part of the deal. Straight forward as one can be with purchasing a vehicle and that was refreshing. I was leaning towards getting a Model Y and one of the factor that brought me to that junction was how the buying process with traditional car dealerships was so tiresome. Kudos to Mr Hunter.
Super fast and quick to help made the process very easy for me since I was having my car towed
Mr. Hunter in a word is a true professional. He stayed true to what we agreed on. There wasn't any of the usual back and forth negotiation trying to squeeze every bit out of a potential buyer. The transaction was seamless and it didn't take the whole day to sign off on the deal. Both buying a brand new 2027 Telluride SX Hybrid and trading my 2020 Honda Accord went smoothly. Well done Mr Hunter.